Installing and starting the desktop serviceThe desktop service requires Windows XP SP2, Windows Vista or Windows 7. Currently there is only a windows version of the Desktop Service. - Download the latest version of the Desktop Service (see install file at the bottom of this page).
- Install the software onto your computer or laptop and run the software.
- Configure a password and listening port for the Desktop Service.
- By default, there will be no password and the port will be "9999".
- Choose a password if other people can access the local network. It's safer.
- Choose another port if it is already occupied by another application. (Starting the service will notify you about that problem)
- The desktop service lists the IP addresses and associated networks through which you can connect.
- The easiest way is to connect through a WiFi network connection.
- If you have no network available, you can also use Bluetooth (see below).
- Start the Desktop Service and then connect your Virtual Remote phone app through Wifi or Bluetooth.
NOTE: Your media player or presentation software must be the active and selected window (with focus) on the desktop in order to control it. The desktop software sends all your commands as virtual key strokes to the active application on the desktop. Connecting through Wifi (Win7, Vista, XP) [WM6.x, WP7]- Make sure the desktop service is up and running (The VR Icon tray must be green, not gray or red).
- Make sure your computer is connected to the network. (see available IP addresses and network connections in desktop service configuration)
- Make sure your Phone is connected to the local WIFI network, and can access the computer over that network.
- Fill in the right IP address of the local network connection into your phone app's "Connect to ..." configuration window.
- For example, in the screenshot above this would be 10.9.32.162
- Fill in the right port and password in the phone app.
- Connect.
In case of Wifi connection problems:- Make sure you follow the appropriate help information on this site for your phone and operating system
- Make sure a (http) network connection can be made between your phone and computer and that both devices are connected to the same WiFi network. You can for example test this by starting your browser on the phone and
- surf to the computer's local IIS webserver.
- or surf to the http address of the (installed and running) virtual remote desktop service ( http://<ip-address>:<port>/). (See the next topic how to install and run the desktop service.)
- If you are connectable, the virtual remote desktop service will return a long number, which will be shown in your browser
- Make sure you are not using a http proxy server for local addresses in the phone's network configuration. Note that http proxy servers might be pre-configured or automatically configured by your phone's network operator.
- If you try to connect to the local IIS webserver or to the desktop service, using the right IP address and port, and are unable to connect, you might need to disable proxy settings to connect to intranet addresses.
- Make sure the WiFi access point does not enforce client isolation: some company networks do not allow communication between two devices connected to the network.
Connecting through Bluetooth (Win7, Vista. XP support depends on device) [WM6.x only]The phone app and desktop service can communicate over Bluetooth if the phone and computer are connected through Microsoft's ActiveSync (XP) or the Windows Mobile Device Center (Vista, Win7). You don't need to sync your phone with the computer, just connect ActiveSync on the phone using "Connect via Bluetooth ...". If you know you are having troubles with ActiveSync over BlueTooth between your phone and Windows XP, you might check this Microsoft Forum.
Concretely: - Make a partnership between your phone and computer in the Bluetooth Configuration tools. Microsoft Help.
- Connect your phone using ActiveSync. Microsoft Help.
- In Windows XP, your ActiveSync window should look like this when you are successfully connected:
 - In Windows Vista or Windows 7, the Mobile Device Center should look like this:
- If your phone is just connected to the Mobile Device Center, which is sufficient to have a network connection between them:
- If you have a phone that anyway is automatically synchronized with the computer:
Windows will now provide the network connection to let the Virtual Remote software communicate over BlueTooth.
Next you can configure the Virtual Remote Desktop Service and connect: - Fill in the right IP address of the Bluetooth network connection into your phone app's "Connect to..." configuration window.
- Note: the desktop service only lists Bluetooth network connections if the name contains "Bluetooth". See your windows network connections to check this:
- For example, in the screenshot on top of this page the right IP address would be 169.254.229.218
- If the Bluetooth connection doesn't show up in Windows XP, but the ActiveSync connection was successful, you can always pick another IP from the list. The phone app will find the desktop service anyway.
- Fill in the right port and password in the phone app.
- Make sure the desktop service is up and running (The VR Icon tray must be green, not gray or red).
- Connect.
BlueTooth Troubleshooting:Some phones and Windows XP don't play along together very well, and are having trouble to connect with ActiveSync over BlueTooth. This Microsoft Forum might help you.
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Screenshots